| Page 15 | Kisaco Research

Author:

Hitesh Seth

Chief Architect, Financial Services and Insurance
Salesforce

At Salesforce, Hitesh is responsible for the end-to-end architecture of platforms delivered to financial services and insurance clients globally. His focus is on working with key strategic customers to align Salesforce implementations with their business goals, particularly around the conjunction of Data+AI and CRM. This involves collaborating with retail and commercial banking, payments, wealth management, investment banking, insurance, and capital markets to influence product roadmaps and shape the future of technology in these industries. A significant part of Hitesh's role includes facilitating discussions with CTOs, CIOs, CDOs, and Chief Architects to: •⁠ ⁠Analyze current architectures and design target states. •⁠ ⁠Optimize Salesforce technologies for customer needs. •⁠ ⁠Integrate and Interoperate with Salesforce platforms within broader ecosystems. Being the executive sponsors for the customers, I play a key role in influencing product development within Salesforce by advocating for customer-driven innovations. 

Hitesh oversees end-to-end platform and solution architecture for global financial services and insurance clients. He specializes in aligning Salesforce solutions with strategic business objectives, particularly at the intersection of Data+AI and CRM. By collaborating with retail and commercial banking, payments, wealth management, investment banking, insurance, and capital markets, Hitesh helps influence product roadmaps and shape the future of technology in these industries.

A key part of his role involves engaging CTOs, CIOs, CDOs, and Chief Architects to analyze current architectures, design target states, and optimize Salesforce within broader ecosystems. As an executive sponsor, Hitesh champions customer-driven innovation, ensuring product development meets evolving industry needs.

 

Hitesh Seth

Chief Architect, Financial Services and Insurance
Salesforce

At Salesforce, Hitesh is responsible for the end-to-end architecture of platforms delivered to financial services and insurance clients globally. His focus is on working with key strategic customers to align Salesforce implementations with their business goals, particularly around the conjunction of Data+AI and CRM. This involves collaborating with retail and commercial banking, payments, wealth management, investment banking, insurance, and capital markets to influence product roadmaps and shape the future of technology in these industries. A significant part of Hitesh's role includes facilitating discussions with CTOs, CIOs, CDOs, and Chief Architects to: •⁠ ⁠Analyze current architectures and design target states. •⁠ ⁠Optimize Salesforce technologies for customer needs. •⁠ ⁠Integrate and Interoperate with Salesforce platforms within broader ecosystems. Being the executive sponsors for the customers, I play a key role in influencing product development within Salesforce by advocating for customer-driven innovations. 

Hitesh oversees end-to-end platform and solution architecture for global financial services and insurance clients. He specializes in aligning Salesforce solutions with strategic business objectives, particularly at the intersection of Data+AI and CRM. By collaborating with retail and commercial banking, payments, wealth management, investment banking, insurance, and capital markets, Hitesh helps influence product roadmaps and shape the future of technology in these industries.

A key part of his role involves engaging CTOs, CIOs, CDOs, and Chief Architects to analyze current architectures, design target states, and optimize Salesforce within broader ecosystems. As an executive sponsor, Hitesh champions customer-driven innovation, ensuring product development meets evolving industry needs.

 

Author:

Chandra Kapireddy

Head of Analytics, AI ML, & Gen AI
Truist

Chandra Kapireddy is joining our leadership team as the Head of Analytics, AI/ML, and Gen AI. Chandra brings over 27 years of experience building and leading world-class data, analytics, and artificial intelligence teams. Recognized for his expertise in change leadership, strategy and execution, team building, and delivering results, Chandra has an impressive track record of innovative solutions and driving substantial business growth within the financial services sector.

Chandra has held key leadership positions at some of the industry’s leading companies, including JP Morgan Chase, Capital One, Wells Fargo, Bank of America, Oracle, and AWS. Most recently, he served as Managing Director and Head of AI/ML Products for JPMorgan Chase. Chandra was also a member of JP Morgan Chase’s AI executive council, where he played a pivotal role in shaping the strategy, products, controls, and governance across the company. His visionary leadership has driven innovations in cloud computing, data analytics, and AI/ML earning him numerous awards.

Chandra’s extensive experience and enthusiasm for cutting-edge technologies will provide powerful leadership in a critical area of our technology future.   Please join us in welcoming Chandra to the Enterprise Data & Analytics leadership team.

Chandra Kapireddy

Head of Analytics, AI ML, & Gen AI
Truist

Chandra Kapireddy is joining our leadership team as the Head of Analytics, AI/ML, and Gen AI. Chandra brings over 27 years of experience building and leading world-class data, analytics, and artificial intelligence teams. Recognized for his expertise in change leadership, strategy and execution, team building, and delivering results, Chandra has an impressive track record of innovative solutions and driving substantial business growth within the financial services sector.

Chandra has held key leadership positions at some of the industry’s leading companies, including JP Morgan Chase, Capital One, Wells Fargo, Bank of America, Oracle, and AWS. Most recently, he served as Managing Director and Head of AI/ML Products for JPMorgan Chase. Chandra was also a member of JP Morgan Chase’s AI executive council, where he played a pivotal role in shaping the strategy, products, controls, and governance across the company. His visionary leadership has driven innovations in cloud computing, data analytics, and AI/ML earning him numerous awards.

Chandra’s extensive experience and enthusiasm for cutting-edge technologies will provide powerful leadership in a critical area of our technology future.   Please join us in welcoming Chandra to the Enterprise Data & Analytics leadership team.

Author:

Ashwin Gumaste

Principal Architect Azure Network Hardware
Microsoft

Ashwin Gumaste is an AI Architect at Microsoft. He specializes in building AI systems, scaling networks, and model estimation. Before joining Microsoft, Ashwin held key roles at Infinera, Cisco, and Fujitsu, as well as academic positions at IIT Bombay and MIT. Earlier in his career at IIT Bombay, he designed, developed, and successfully commercialized carrier Ethernet switch routers, earning India's highest science and technology honor, the Bhatnagar Prize. A distinguished fellow of the Indian National Academy of Engineering and the National Academy of Sciences in India, Ashwin has made significant contributions to AI and network engineering. He has authored three books, published 215 peer-reviewed papers, and holds 28 granted patents.

 

Ashwin Gumaste

Principal Architect Azure Network Hardware
Microsoft

Ashwin Gumaste is an AI Architect at Microsoft. He specializes in building AI systems, scaling networks, and model estimation. Before joining Microsoft, Ashwin held key roles at Infinera, Cisco, and Fujitsu, as well as academic positions at IIT Bombay and MIT. Earlier in his career at IIT Bombay, he designed, developed, and successfully commercialized carrier Ethernet switch routers, earning India's highest science and technology honor, the Bhatnagar Prize. A distinguished fellow of the Indian National Academy of Engineering and the National Academy of Sciences in India, Ashwin has made significant contributions to AI and network engineering. He has authored three books, published 215 peer-reviewed papers, and holds 28 granted patents.